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Frequently Asked Questions

Welcome to our Frequently Asked Questions (FAQ) page at Hill's Self Storage, Galena, Ohio. This section is designed to provide answers to the queries we often receive from our customers. From understanding the types of units we offer, to our security measures, pricing structure, and accessibility options, we've got you covered.

 

Our aim is to ensure that you have all the information you need to make an informed decision about your storage needs. If you don't find the answer to your question here, please don't hesitate to contact our friendly team for further assistance.

  • Where is Hill’s Self Storage located?
    Hill’s Self Storage is located at 160 South 3 B’s and K Road, Galena, OH 43021.
  • Am I required to store long-term?
    Each unit has different requirements. Please contact us for more details.
  • How do I pay my storage bill?
    Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.
  • What documentation do I need to rent a unit?
    A valid form of government-issued ID such as driver’s license, passport, or state ID.
  • What items am I not allowed to store?
    Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.
  • What type of units do you offer?
    We offer indoor and outdoor parking for RVs, cars, boats, and other vehicles.
  • What security features do you offer?
    We offer 24-hour video surveillance, perimeter fencing, and computer-controlled gate entry.
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